• 77°

County chief information officer promoted to assistant county manager

SALISBURY — Rowan County Chief Information Officer Randy Cress is adding another position to his job title as he has been promoted to serve as assistant county manager.

Cress has more than 18 years of experience in local government and was appointed to the position of director of information systems in October 2015. Cress’ new role will include improving the organizational structure, process, technology and staffing levels of the county’s plan review, permitting and inspections, according to a news release from County Manager Aaron Church.

“(Cress) will lead several departments through a transformation that will focus on modernization of the county’s entire permitting and inspection process from start to finish with a strong focus on customer service to all applicants,” Church said. “This will be a complex process that will take two to three years to implement. These cross-departmental activities occur in multiple functional areas including planning, building, fire, environmental management and environmental health.”

Leslie Heidrick, the county’s finance director, will also remain an assistant county manager, Church said. Heidrick has worked for Rowan County for more than 20 years and filled in briefly as interim county manager before Church was hired.

Under Cress’ leadership in the previous five years, the Information Technology Department has been restructured to improve IT services, a news release said. Those improvements include cloud-based application delivery, geospatial programs, business technology processes and social media.

Cress has placed an emphasis on cybersecurity and awareness training for all county employees. His department received the National Digital Counties Survey Award in both 2017 and 2019 for maximizing the value of technology in serving the county with innovative initiatives.

Cress is a board member of the North Carolina Local Government Information Systems Association, which fosters collaboration and sharing of technical knowledge among North Carolina local governments and school systems. He serves as the the association’s IT Strike Team Leader for the North Carolina Western Region, responding to natural and cyber events across the state.

He assisted state and local governments during hurricanes Florence and Matthew and during several significant cyber incidents, Church said in a news release. Cress also serves on the North Carolina 911 Board Technology Committee, which is responsible for providing guidance and implementation of the North Carolina Next-Generation 9-1-1 platform.

Cress was born and reared in Rowan County. He graduated from West Rowan High School, earned a bachelor’s degree in business administration from Catawba College and master’s in public administration degree from Appalachian State University. Cress is a Certified Government Chief Information Officer and earned a certificate in county administration from the University of North Carolina at Chapel Hill. He is  enrolled in the National Association of Counties (NACo ) Leadership Academy.

He and his wife, Dacia, have been married for 24 years and have one daughter.

Comments

Education

Rowan-Cabarrus Community College creates free course to help parents tackle virtual learning

Business

New unemployment claims down in August, could indicate positive trend for businesses

Crime

Salisbury man faces drug possession charges after overdose call

Crime

Police: Man charged after children call 911 from neighbor’s house

Ask Us

Ask Us: Who are people behind sign at City Park playground?

Coronavirus

Prison in Salisbury latest site of COVID-19 outbreak

Crime

Blotter: Salisbury Man charged with felony assault by strangulation

Nation/World

Trump vows quick Supreme Court vote, Biden urges delay for Nov. 3

Nation/World

New rule may strip pollution protections from popular lakes

East Spencer

East Spencer draws crowd for annual community day

Elections

In Rowan’s legislative races, Howard, Warren get off to strongest start in fundraising

Business

From Navy SEAL to Medicare agent, Trent Waller looks to continue serving his community

Elections

In 13th Congressional District race, Budd, Huffman differ on government’s role in COVID-19 help

Local

Rowan County Telecommunications joins new state digital 911 system

Education

School board will consider scheduling public hearings for Faith, Enochville closures

Elections

Republicans rally supporters at Saturday lunch

Business

Biz Roundup: Food Lion makes donation to support racial equality and justice

Elections

Budd holds wide lead over Huffman in fundraising, cash on hand

Crime

UPDATED: 1 shot, 5 in custody after shooting at haunted house that attracted 1,000 visitors

Nation/World

Trump picks conservative Amy Coney Barrett to fill Supreme Court seat

Coronavirus

Deadly September propels Rowan County to 100 deaths from COVID-19

Crime

Highway Patrol charges man in hit-and-run after finding vehicle hidden in woods

Elections

NC elections board, Republicans at odds over absentee ballot rule changes

News

Voters struggling with witness rules in early voting