Food Lion launches “How Refreshing” ad campaign

Published 12:00 am Sunday, April 10, 2016

SALISBURY – Food Lion debuted a new advertising campaign Tuesday, highlighting its fresh and affordable products, low prices and easy shopping experience.

The launch of the spots is aimed at communicating the company’s “Easy, Fresh and Affordable…You Can Count on Food Lion Every day!” strategy, which the company unveiled in 2014. Through this launch, the company has made improvements throughout its stores from product assortment expansion including natural and organic, produce, meats and other items, customer-centric training for associates, price investments, store remodels and much more.

In addition, the company will feature its 100 percent fresh, or double your money back guarantee, for its fresh produce, meats, deli/bakery and private brand items throughout the campaign.

“Our customers have told us that they need a grocery store that offers fresh food at an affordable price, and we listened,” said Deborah Sabo, vice president of marketing at Food Lion. “This campaign will bring that to life for them. It will amplify how we bring fresh and affordable together, and how our customers can truly count on us every day to fulfill that need.”

The new campaign, called “How Refreshing,” will also feature the tagline, “Raising Our Standards Without Raising Our Prices.” The commercials will air in a number of Food Lion markets. The fully integrated marketing campaign will also include various print, radio, digital/social, in-store, outdoor advertisements and much more. You can view the commercials at http://newsroom.foodlion.com/multimedia.

“We want customers to know they can count on Food Lion for a fresh and affordable shopping experience and we will deliver on that commitment through quality products at great prices, excellent customer service and convenient locations,” added Sabo. “These new advertisements will be extremely relevant to our customer base during this time and the commercials will set us apart from other grocery retailers.”

Food Lion partnered with its advertising agency, Doner, in Detroit, Mich., on the campaign. This is the first new campaign Food Lion has launched with its new agency, which the company announced in December 2015.

According to Christy Phillips-Brown, the company organized a viewing party during lunchtime for employees at the corporate office to celebrate the new campaign. The lunch was held out on the lawn and fresh foods were offered as the employees watched the commercials together. The company even provided golf cart rides to help get employees from the parking lot to the building for a couple of days.

Phillips-Brown also said that over five days, Food Lion will be surprising customers in five different cities with pop-up farm stands of fresh produce for a event called “Random Acts of Freshness.”