Wells Fargo announces it will close downtown Salisbury branch
SALISBURY — The Wells Fargo bank branch on South Main Street will close next year.
The bank sent a letter to customers announcing the closing.
“As we work to provide convenient banking options, occasionally we need to make changes to our branch network by opening and closing locations,” the announcement said.
Josh Dunn, corporate spokesman for Wells Fargo in North Carolina, said the bank made the decision after monitoring use of the branch.
“This is not an easy decision or one that we take lightly,” Dunn said. “We continually evaluate our branch network and make adjustments based on customer use, market factors, economic trends and competitor actions. This process leads to both expansion and consolidations. In the case of our Salisbury Main branch, we’ve seen a decrease in customer traffic over the last few years.”
He said online banking also was a factor in the closure.
“While branches continue to be important in serving our customers’ needs, we’re finding that customers are often using our wide range of digital capabilities for many of their banking needs,” he said. “As a result, more transactions are happening outside the branch.”
The bank will close at noon Feb. 6. Customers can continue using the branch until then.
The letter to customers said the closure will not affect members’ accounts.
Wells Fargo has two other Salisbury locations, one on West Innes Street and one on Jake Alexander Boulevard West.
The letter said customers with safe-deposit boxes at the South Main Street branch will receive a separate letter.
The downtown branch is at 130 S. Main St.