Letter: Hotwire off to a bad start
Having been an enthusiastic proponent of the Fibrant service, I was concerned about the change to Hotwire. After experiencing a TV outage, I got through the telephone tree to a service person who seemed to know nothing about the Salisbury service and could not offer help for five days.
This month’s bill raises the same TV service by $10, despite reports to the contrary. Calls to customer service provide endless music. Spectrum will be doing well in our area.
— R. Christopher Agner