Business roundup: Southeastern Plumbing Supply merges with Hughes Supply

Published 12:00 am Sunday, May 10, 2015

Southeastern Plumbing Supply has been purchased by the Hajoca Corporation, the parent company of Hughes Supply.

The new business will operate as Hughes Southeastern Supply at 531 South Main Street in Salisbury. Plans to remodel the South Main showroom are in place. The Hughes Kitchen and Bath showroom on Long Meadow Road will remain open until the South Main showroom remodel is complete.

Global Contact Services top of class

Global Contact Services of Salisbury placed first in the Top 100 Call Center competiton for 2015 from BenchmarkPortal.

BenchmarkPortal is a leader in rating and ranking contact center companies in customer service. The Top 100 competition compares the performance of contact centers throughout North America by evaluating their key metrics against industry peers on the basis of both quality and cost efficiency.

Greg Alcorn, CEO of GCS said, “This award is a pleasant surprise. We owe it to our committed staff and years of continuous improvement in the management of contact centers.”

The Top 100 process is based on statistical comparison of call center metrics. The competition identifies centers who are achieving superior results in key metrics and delivering in both quality and cost efficiency. Each center was compared from a wide variety of industries and assigned numerical ratings. As a result, GCS was determined to be first among Large Size Call Centers in North America.

Since 2001, GCS has helped clients in both the private and public sector with contact center management. GCS provides outsource solutions, client site staffing and project based consulting. To learn more call 844-324-5427 or visit

Henderson rejoins Novant Health

Kim Henderson has rejoined Novant Health as senior vice president for Novant Health Foundation and Community Relations. In this role, Henderson is responsible for overseeing six Novant Health foundations across North Carolina and Virginia, as well as leading the organization’s community relations efforts.

“I’m thrilled to have Kim rejoin Novant Health at a time when our system is working across all markets to bring the Novant Health mission to life in our communities,” said Jesse Cureton, chief consumer officer for Novant Health. “Kim’s passion for community is a clear match for Novant Health. Our mission is to improve the health of our communities, one person at a time and our foundations and community relations teams are integral to the health of our communities.”

Most recently, Henderson served as the vice president of corporate social responsibility and executive director of the Charlotte Hornets Foundation, where she oversaw the social responsibility, community partnerships and philanthropic efforts for Hornets Sports & Entertainment. Previously, she held the position of senior director of corporate relations and sponsorships at Novant Health, where she built and managed Novant Health’s partnership with the Bobcats/Hornets since the team’s inaugural season in 2004.

Henderson is a graduate of Western Michigan University and has her MBA from McColl School of Business at Queens University of Charlotte. She has completed the Harvard Business School program for management development, acquired her project management certificate from the University of North Carolina at Charlotte and completed the Duke University nonprofit management program. She also received the Charlotte Business Women of the Year Fellowship in 2011.

Subway feeds Habitat volunteers

In celebration of National Volunteer Week, April 12 – 15, approximately 2,000 Habitat for Humanity volunteers working across North Carolina received catered boxed lunches from local franchise owners and employees of Subway restaurants. The initiative served as a “thank you” to the volunteers assisting Habitat for Humanity.

The North Carolina Habitat for Humanity is working to make a difference in local communities by its 80 affiliates and approximately 175,000 volunteers. The volunteers help to complete hundreds of building projects throughout the state. Collectively, the affiliates have built over 10,000 homes since 1983.

This year, local Subway restaurants donated lunches to volunteers at Habitat ReStores and multiple job sites throughout Ashe, Avery, Burke, Caldwell, Cleveland, Cabarrus, Catawba, Iredell, Lincoln, Rowan, Union, Watauga, York, and the greater Charlotte areas.

“Subway’s meaningful donations during National Volunteer Week made it possible for us to show our volunteers how much we appreciate their commitment to Habitat for Humanity, because if it were not for volunteers, Habitat simply would not exist,” said Christine Odom, executive director Habitat for Humanity of North Carolina.