EnergyUnited crews, with assistance from Pike Electric and neighboring cooperatives, worked around the clock and made to restore electric service to customers. This morning, only 200 customers were left without power following a harsh storm that blew in early on Tuesday morning.
The majority of outages continue in Davidson County, where more broken poles and downed lines were found throughout the night. Utility crews will continue the work with the hope to completely restore power to all EnergyUnited customers by 5 p.m. today.
Dozens of broken poles, damaged equipment and miles of downed lines left nearly 16,000 EnergyUnited customers in the dark at the peak of the storm early yesterday.
This morning, approximately 160 customers in Davidson and Rowan counties have no power. An even smaller number of customers still impacted are in Davie and Randolph counties.
Customers called and sent messages via the EnergyUnited web site to thank crews who worked “quickly” to restore their service.
Kathleen Hart, vice president of customer care, said she is very appreciative that customers have remained patient. She said the cooperative worked hard to ensure customers were updated about the progress made to restore their power.
The Storm Center feature, which tracks outages county-by-county, on the EnergyUnited web site was kept current and the cooperative made phone calls to provide customer updates about power restoration.
“We greatly appreciate the diligence of crews who worked throughout the night to guarantee our customers experienced minimal service interruption. A significant amount of time and hard work goes into the replacement of poles and reconstruction of lines,” Hart said. “We especially want to thank our customers for the patience and understanding they have demonstrated during this time.”
Downed power lines and any object touching a line should be regarded as potentially energized and dangerous. Downed EnergyUnited lines should be reported immediately to 800-522-3793. EnergyUnited customers, who need to report an outage, should call (800)-EUNITED (800-386-4833).