New Pfeiffer directorC. Lee Norris, most recently director of technology assistance at Radford University, Radford, Va., has been named the new director of information technology (IT) at Pfeiffer University. He assumed his new role May 19.
Norris will assume a significant leadership role managing Pfeiffer’s IT support operations on all campuses, leading a team that services more than 2,000 users. In addition to direct operational responsibilities, Norris will be heavily involved in group and departmental leadership activities at a strategic level.
He will manage all activities relative to IT support teams, including help desk and technical support. Norris will develop plans and budgets for campus IT infrastructure, establish the necessary technology management and support processes, procedures, standards and documentation for the effective and efficient management of IT operations at Pfeiffer.
Norris has worked nearly 20 years in information technology and more than 12 years in technology management. He also has special skills in network and systems infrastructure design and has worked extensively in academic environments.
In addition to his most recent position at Radford University, Norris worked as director of information technology infrastructure and managed a staff of 22 systems and network analysts at Wake Forest University, where he spent nearly 12 years in several information technology and operations positions, including director of academic operations and systems, director of systems support and technology manager. He has also held support management positions at NationsBank, now Bank of America, and Davidson College.
A native of Madison, he earned a bachelor of arts degree in history and Latin American studies and a master of arts degree in history from the University of South Carolina. He also earned a master of business administration degree from Wake Forest University.