• 50°

Highway Patrol shows off new communications center

By Nathan Hardin
nhardin@salisburypost.com
SALISBURY — The North Carolina State Highway Patrol debuted a new communications center on Friday that makes the Rowan County-based station the most advanced in the state.
The Troop E communications center, beside the North Carolina Department of Motor Vehicles building at 5780 S. Main St., is one of many communication centers being upgraded throughout the state, according to Telecommunications Supervisor Steve Myers.
At an open house ceremony on Friday, dozens of State Highway Patrol officers, supervisors and local emergency personnel saw the improved facility that has been under construction since December 2010.
The old communications center is just a few feet from the new center, which will debut on Nov. 14, Myers said.
The old station was built in the early 1950s and has four call stations inside. Calls into the station are distributed accordingly by multicolored buttons and a small TV screen.
The new facility has touch screen monitors and flat-screen televisions that can monitor traffic flow on the interstate.
Myers said one of the benefits the state-of-the-art facility offers is that operators can patch calls together, making emergency communication smoother.
“If an IMAP driver needs to talk to one of our troopers, we could patch them together,” Myers said. “With the old system, we couldn’t do that.”
Troop E covers 10 counties across the state, including Rowan, Cabarrus, Davie, Davidson and Forsyth.
Dale Gray, one of the center’s operators, said he hasn’t been over to see the new facility yet, but he’s aware of the technology upgrades.
“The computers, the radios, the Internet access, the touch screens,” Gray said, “that’s definitely an improvement over what we’ve had in the past.”
Training for the new equipment will begin next week, Gray said, and although he’s been working in the old center for 18 years, he’s ready for the change.
“Every call is a different challenge,” Gray said. “The paint doesn’t do the work. The concrete doesn’t do the work. It’s the equipment and the people.”
Gray said the new facility will make the job less stressful and quickly disseminating information easier, because the touch screens are more compact.
“You’ve got more with less,” he said.
 
 

Comments

Comments closed.

Crime

Lawsuit: Salisbury Police, Rowan Sheriff’s Office tore woman’s shoulder during traffic stop

Business

‘Believe me, they’ll be fresh’: Patterson Farm welcomes strawberry crop

Local

City appoints more members to boards, commissions, with 9 seats left to be filled

News

Virtual play groups the new norm at Smart Start

Local

City meets in closed session to consult with attorney on two ongoing litigation cases

Education

Summit takes art out of the classroom, into the student’s home

Education

Education briefs: Gene Haas Foundation donates $12,500 to RCCC

Business

County’s restaurant grant program dishes out funding to eight local eateries

High School

High school football: Yow out as South head coach

Education

Shoutouts

Local

City moves forward on greenway extension, traffic signal upgrades

Business

State broadband survey could help fund local infrastructure

Education

Happy Roots adds to programming with Bic recycling program

Education

RCCC small business center partners 53 Ideas Pitch Competition

Nation/World

Sheriff: Deputy fatally shot Black man while serving warrant

Nation/World

Garland announces sweeping police probe after Floyd verdict

Crime

District attorney won’t bring charges against former Salisbury officer depicted in K-9 video

Coronavirus

Cooper plans to lift gathering, distancing limits by June 1

Crime

Convicted sex offender charged with having child pornography

Crime

Rowan County woman faces drug crimes for gas station incident

Crime

Blotter: Thousands of dollars in lumber taken from Newsome Road house

Local

Locals react to Chauvin verdict, reflect on work still to do

Business

With remote expansion, outsource provider FCR looks to become an ‘exceptional part’ of Rowan community

Local

City expects $1.5 million surplus in current budget, ability to raise some wages for police, public works