workshop
Published 12:00 am Wednesday, December 2, 2009
Cooperative Extension hosts hospitality workshop in February
Rowan County Cooperative Extension will host a “North Carolina Hospitality” workshop for community business employees who work directly with the public. The workshop will be held Tuesday, Feb. 5, and Thursday, Feb. 7, from 6 p.m. to 8 p.m. at the Agricultural Center, 2727 Old Concord Road, Salisbury.
The goal of the workshop is to improve service delivery to the traveling public by providing excellent customer service. Participants will practice skills in hospitality that will lead to increased customer loyalty and retention, and learn skills that are personally and professionally beneficial. This workshop is a great opportunity for both employers and employees.
Toi Degree, Family Consumer Science Agent, will be the instructor. There is a $25 registration fee. Space is limited and advance paid registration is required by 5 p.m., Monday, Jan. 28. Light refreshments will be provided.
For information regarding registration, call Toi Degree, family consumer science agent, at 704-216-8970.