Power Point: In easy times and in tough times, what seems to matter most is the way we show those nearest us that we've been listening to their needs, to their joys, and to their challenges.

— Fred Rogers

Power Thought: In tough economic tines like these it's more important than ever to let those around you know that you care. Don't allow concerns over the bottom line keep you from lending an ear to the most appreciable asset you have – your people. Economic tides come and go, but your team members are the constants that make it all happen.

— Doug DickersonPower Surge: No act of kindness, no matter how small, is ever wasted.

— AesopContact Doug Dickerson is director of Management Moment Leadership Services in Charleston, S.C. Sign up for his free e-newsletter at http://dougsmanagementmoment. blogspot.com or e-mail him at managementmoment@ gmail.com.

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