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Wednesday, July 16, 2008 6:01 AM
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By Kathy Chaffin
kchaffin@salisburypost.com
A Rowan County group home faces a $1,000 fine and revocation of its license after a state inspection found violations endangering the health, safety and welfare of its residents.
The Mental Health Licensure and Certification Section of the N.C. Division of Health Service Regulation notified One Love Developmental Services of Salisbury, which operates the Liberty Home at 3425 Cauble Road, of the action in two separate certified letters dated June 11.
Stephanie M. Alexander of the Mental Health Licensure and Certification Section sent a third letter on June 11 ordering One Love to suspend all admissions to the group home effective immediately. "The documented violations," she said in the letter, "indicate that conditions in the facility are found to be detrimental to the health and safety of the clients."
The Post became aware of the matter when 27-year-old Pierre Smith of Salisbury, a former employee of Liberty Home, called with concerns about unsanitary and potentially unsafe conditions at the group home. Smith, who now works for another mental health residential provider, said he also filed complaints with local and state officials.
One Love Developmental Services filed a petition July 1 for a contested case hearing challenging the state's decision. Officials at the Klumac Road headquarters had no comment when contacted by the Post about the matter.
Attorneys William R. Forstner and Patricia A. Markus, who filed the petition on behalf of One Love officials, said the Liberty Home is for children and adolescents with serious mental or behavioral problems.
"Most, if not all, of its clients have had several encounters with the juvenile justice system," the attorneys say in the appeal, "and often, Liberty Home is a caregiver of last resort. It accepts many youths who have exhibited antisocial or violent tendencies, and its staff work every day to improve its residents' outlook on life and make them productive members of society."
Forstner and Markus state that the May 19 inspection preceding the state disciplinary action was a follow-up to a Feb. 11 inspection and in response to a complaint.
"The Licensure Section found the complaint to be unsubstantiated," they state in the petition, "but a small number of deficiencies were cited. Following this report, the Liberty Home developed a plan of correction for each deficiency."
Pierre Smith, who said he was terminated from One Love Developmental Services after working two days at Liberty Home, said he believes his termination stemmed from his relating concerns about conditions at the group home to management. "I guess they figured 'he's going to be a problem, so get rid of him,' " he said.
When he went to work at the group home about two and a half months ago, Smith said there were three residents living there — a 13-year-old, 15-year-old and 17-year-old. The 13-year-old and 17-year-old were sleeping on mattresses on bed springs placed directly on the floor, he said, and the doors to their bedrooms were off the hinges.
The kitchen was extremely unsanitary, Smith said, with rotten eggs in the refrigerator and a box of Frosted Flakes turned over on its side on top with part of the cereal spilled out and a roach crawling through it. "I remember that very clearly," he said.
Roaches were also present in the bathrooms, he said, where there were no soap dispensers or soap or other grooming products. Smith said there was mildew around the toilets and bathroom walls and green rings inside the toilet bowls.
Outside, he said, the trash can was overflowing, and there were about four more garbage bags on the ground beside it. Some of them had been torn open, he said.
"The kids were wild," he said. "They were on the computer, the phone and they cursed staff out. ..." Smith said the staff did not do anything to try to correct their behavior.
Upset by what he had witnessed, Smith said he talked with a staff member and home manager at Liberty Home about his concerns as well as a Human Resources employee in the One Love headquarters. When he was taken off the schedule after that, he said, "it felt like I was punished for trying to do what was right for the interest and the well-being of the children."
He said he didn't find out he was terminated until some time later when he called One Love headquarters to find out why he hadn't been scheduled to work. Smith said he has more than 10 years of experience working with mentally ill and/or developmentally disabled people.
Attorneys for One Love, in the petition filed with the state, said the residential provider's plan of correction addresses each deficiency cited in the inspection findings and includes its intent to develop plans with goals for residents and strategies to help them achieve those goals; provide monthly reports on residents' progress toward meeting the goals; and taking specific measures to ensure residents' privacy and safety.
The Rowan County Department of Social Services, in a July 1 letter to Smith, said his June 27 complaint is currently being investigated and that he would be notified of the findings. Director Sandra Wilkes said the department's Child Protective Services did accept the complaint to investigate.
"Based on my understanding of the allegation," she said, "it sounds like it is licensure issues maybe more than abuse or neglect of the residents there." Wilkes said staff, if they had not already, would be contacting the state about the matter.
Stephan Tomlinson, director of community relations for Piedmont Behavioral Healthcare, said the local mental health entity had given a corporate endorsement of Liberty Home because it is within its catchment area.
That basically means that Piedmont is aware of the group home, he said, and ascertains that its corporate headquarters is within its catchment area.
Tomlinson said, however, that Piedmont had not referred any clients to the group home because it's not in its network "unless there's a situation where the providers within our network do not provide the specific services that we require."
One Love Developmental Services was founded in February of 1999 by Jimmy Rorie, Troy Veale and Steve Wideman. The Liberty Home was its first facility to open, and the company now has eight licensed facilities serving Rowan, Davidson, Gaston, Lincoln, Burke, McDowell, Caldwell and Forsyth counties.
Comments (20)
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Disgusted
business as usual : Saturday, July 26, 2008 6:09 AM
so based only on the allegation Wilkes has already made up her mind there is no abuse or neglect, but a licensure issue. Typical, and that is why kids and adults stay at risk in this county.
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Pray For Pierre Smith : Friday, July 25, 2008 9:10 AM
I'm a former group home owner. God only knows that my wife and I have always had a deep concern for children. We did something about the love we have for children by providing a good service to them. Our main motivation was to insure that each one of them new Chist before they exited our doors. We have never proclaimed to be perfect in any way concerning the children we served, but we did the best we could. We tried to hire staff that would also know that the gift to work with children was exactly that, a gift. Unfortunately, when you bring staff into the picture they bring alot of insecurities and past pain to the work-place. After my career working with adolescents and staff I have learned that most of the issues are with the staff as opposed to the children. I would like to say pray for Mr. Pierre Smith so that he fully understands that when he is hired to work in the human service fied that he should bring all of his talent and skill to the table in order to collaborate with staff already in place for the commom purpose of assisting the special needs population with their extensive diagnosis. Providing services for the special needs population is truly not for everyone, only the chosen. I'm prayin for you Pierre Smith, and One Love. God Bless!
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Protecting our youth : Thursday, July 17, 2008 10:05 AM
First and foremost, I am glad that this issue is being addressed. I have worked with the population in question and staff and management aren't always to blame but are responsible for keeping things in order. I reside in the neighborhood and was shocked to see the sheriff/police their numerous times. Many of us within the neighborhood wondered what was taking place, who moved in and so forth. We became very suspicious when the door that led under the house was constantly opened and many times lit. Many of us have children which increased our concern. I've skimmed through the comments left by other and I don't recall a significant amount of trash ever being left outside. I do know that there are a lot of vehicles that are constantly there. On average 2-4 cars and if there is just 2-3 consumers in the home why the need for so many staff members. One thing that concerned me after learning that it was a group home that some of the windows had no blinds nor curtains. But not looking at all the negative in this situation, caring for our youth that falls into this population can often be a tough task. When you look at he lack of funding and the need for facilities coupled with staff turnover it can be hectic. In closing, I just hope that this matter can be resolved and the those involved (group home residents and staff) and the neighbors of the community can find common ground and respect for one another.
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Neigborhood : Thursday, July 17, 2008 5:38 AM
For those who think that the neigbors are judging this group home we are not. What we are saying is that no ever contacted us to let us know about the group home coming to our neigborhood. Yes, I do know every neighbor in my neigborhood except for the group home. I also trust all of my other neigbors. Sorry but we do watch out for one another and our children when outside. As far as Pierre, I don't know him and I have never been in the group home to say how things look inside but I can say what I have seen the outside and it's normally trashy and again NO supervision to these children. Get a grip people, you wouldn't want unstable children in your neigborhood either if you had a choice and I bought my home way before this house became a group home as they call it. If you saw how many times the sheriff's dept. has come out to this group home then trust me you would be concerned too. It needs to be shut down or moved to a better suited area for these children and YES there should be more noticable supervision with these children. NO one should have to live in what this guy claims. I feel sorry for the children if these allegations are in fact true. Thank You
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A smart person
Why didnt the employee take initiative? : Wednesday, July 16, 2008 6:02 PM
What I dont understand is, Pierre Smith filed this complaint, but he also worked there while these alleged things were going on. When he saw rotten eggs, WHY didnt he throw them away? If he saw trash, WHY didnt he pick it up? This seems to me like a bit of laziness and sounds like a set-up. If you work at wal-mart and people are throwing things in the aisles, would you not pick those things up??? Give me a break...this is employee/owner negligence. So he really just told on himself.
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Taxpayers own everything : Wednesday, July 16, 2008 3:58 PM
Rowan has many children and adults who go out of Rowan County and even the other 4 counties in the Pbh catchment area for Residential Services. The issue of schools providing for out of county people is not exclusive to Rowan. For those of you who actually want to find out information about licensure check this site out http://www.ncdhhs.gov/dhsr/index.html
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Who funds this group home? TAXPAYERS : Wednesday, July 16, 2008 1:18 PM
The answer to funding is that taxpayers are funding this and the other group homes that are placed throughout the dumping ground known as Rowan County. And alot of these kids come in from other counties with special needs for which our school system must provide services. Our school system is not being reimbursed for providing those services. And even with zoning standards that were enacted in 2004 at the insistence of Leda Belk and Lorene Coates, virtually anyone without a criminal record who can afford a house can open a group home with a shoestring budget and start receiving government checks for warehousing at-risk kids. I make no judgment on this particular group home, and will assume that they are innocent until a court finds otherwise. But there are dozens of group homes in Rowan County, some good, some bad. The ones that Piedmont contracts with must adhere to higher standards than the ones they choose not to deal with. Believe it or not, there are group homes (and if you look at the list, lots of them have adopted Biblical-sounding names for their corporation) which are much, much worse than the allegations in this complaint allege. And the local law enforcement agencies are at wit's end with being burdened by calls. What it will take is State legislation to shut down the homes that are merely out to get the quick and easy government checks, and keep the ones who provide worthwhile services to assist at-risk kids who are struggling. DSS is not the culprit, nor is Piedmont Behavioral. Where the real problems exist, it almost always involves corporate GREED. Again, One Love is innocent until a court rules otherwise. This problem is endemic throughout the State, but is especially worse in Rowan County, which was one of the last counties to crack down on unlimited group home proliferation.
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C. Smith
Defense of misunderstood earlier comment : Wednesday, July 16, 2008 1:06 PM
It appears there is a misunderstanding concerning my comment (Many ?s concerning this home) made earlier. If looked at carefully, my issue is with Social Services not the home directly. I think if a home with troubled youth is placed in any neighborhood neighbors would have a natural concern. I am only saying we, as a residential neighborhood, should have been notified for what this home was going to be used. Yes, it is unlawful to discriminate, that is not what I was insinuating. If you notice I did say "I agree that these children need attention and help to teach them how to be productive members of society but it should not take place in an established residential neighborhood." For those questioning adult supervision, it is RARE that we see any adults at the home - at least outside. I agree with the comments of "Where's all the employees??" - with some of the issues we have seen on the outside one has to wonder 'where are the adults and what are they doing?' So, let's be clear. . . my issue IS NOT with the youth themselves, they are the product SOMETIMES of an environment beyond their control (ex. lack of proper parenting/ rules being established and a long list of other things). The child is not always to blame for some issues. Yes, they need guidance/direction/love/attention. I do not question the quality of care One Love Developmental Services provides and am thankful that, according to one writer who has had experience with One Love - "One Love has provided great therapuetic intervention to at-risk children with emoitonal and behavioral issues and obviously has done a wonderful job in the past." Folks harp on not judging, then please don't judge my comments without carefully reading them.
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Where's all the employees?? : Wednesday, July 16, 2008 12:22 PM
It seems to me from reading the article and then reading the comments that the group home needs to make improvements one big improvement would be hire people who care about the children. If the children in the group home are running around the house doing whatever they want then wouldn't you think that has something to say about the employees that are there to help the children?? It's not all left up to the owners of the home that's why they hire people to help them with the children. He said he has 10 years experience where was he when the sheriff was there "numerous" times, the children were running around, or clothes were out on the lawn. Were the children running the home?? You say don't come down on Pierre but in the comments posted someone said he made the comment that because where his mother and sister work the group home was in trouble; so it seems they knew him? I think that we should be looking at all the employees of the group home not just the owners. Employees make or break a business, seems these employees broke this one.
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This guy wants the limelight : Wednesday, July 16, 2008 12:13 PM
This guy planned this for months after he was fired. He has done this before because he didnt get his way at another group home. BEWARE! He has his mother(who works for DSS) to do things like this for him. I saw this guy on Channel 9, he just likes the attention.
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Please remain calm Don't judge before all the true facts are in place : Wednesday, July 16, 2008 12:08 PM
People are reading far too much into this. If your neighborhood is too good for them then who's is? And people who belittle the person for being in the field for 10 years and not being stable worker, how can you ascertain that? What you read is not always the truth. And for the person asking if Piedmont supports them the article however limited in its truth indicates does not fund it.
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Qui
: Wednesday, July 16, 2008 12:04 PM
It truly is concerning when neighbors of the Liberty Home neighborgood are posting in regards of not being safe. The reasons are astounding. You say that you and your family are not safe because of a group home that is taking care of either behaviorally challenged and or neglected children. Would you rather these children be on the street without any care or supervision??? Please ask yourself prior to posting do you know your very next door neighbor and the threat that they could possibly be to you, your family or society as a whole. I'm willing to bet the house that you do not. Don't condemn an organization like One Love that gives back to our children and our community.! As stated in this article, One Love Development Services has not been found guilty of what they where accused of. After follow up of the claim made by Pierre Smith (obviously a disgruntled former employee) small infractions were found but nothing serious enough to mention in detail in this very article. Again, all claims were found to be unsubstantiated. I also read that for the "small" infractions that were found at the Liberty Home, a correction plan was created and followed to mitigate any additional risk. With that said, I must ask...why was this article written and placed on the Front Page of the Salisbury Post???? Is it really front page news? Or is it a story about a disgruntled employee?
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Parent of a child who received services from One Love
Monitoring and oversight : Wednesday, July 16, 2008 11:56 AM
One Love has been in business for almost 10 years and has provided great therapuetic intervention to at-risk children with emoitonal and behavioral issues and obviously has done a wonderful job in the past. These are our children and we (tax payers)pay taxes to take care of children who are indigent. If you the Post do your research properly, you will know that a level III group homes are for children who are unable to remain in a levell II facility which is a "Foster Home". Level III facilities are for children who have severe mental health issues. This employee appears to have problems with not geting his way and not following policies and procedures of the organization. The article states the DSS is investigating. DSS is right, this is more of a licensing and oversigt issue. One Love has Corporate Endorsement with Piedmont LME. When they monitored the facility were there issues? Did Piedmont cited them, maybe not. Have there been problems with other service delivery on One Love's behalf, ask other LMEs with whom they contract with. Don't JUDGE a book by it's cover, read the contents. Also in regards to group homes being in various neighborhoods,it's against the LAW to discriminate against individuals with disabilities. Read the ADA law. Put yourself in someones elses shoes. What if your child needed services. Would you want a neighborhood to discriminate against your child for having a disablity? Pray for them, don't judge! Have you worked in this field, try it and see what it is like. Also, this staff is "stupid" why would you himself out there like that. Now everyone knows him and would he could do to his current employer. I would never hire him.
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Cauble Rd.Group Home : Wednesday, July 16, 2008 10:50 AM
All I can say is that I live in this very neighborhood and I totally agree with everything the other neighbor wrote. I live very close to this house and we have seen the sheriff's dept. there quite a few times. The situation with the trash outside is true. There have been occasions when the screens were knocked out, clothes out in the yard and kids going in and out underneath the house doing who knows what. And no, we were not told anything about this "Group Home" coming to our residental neighborhood. We have children here and if these children in the group home are unstable then yes it puts our children and families at risk. Sorry, but that's the truth. I also think that you should not come down on Pierre because one you don't know him and two you do not know the circumstances for why he told. I just think that it is very disrespectful for people to judge someone they don't know.Also, as far DSS is concerned, don't even get me started. They should be shut down because they don't do their job and like the other neighbor stated when we did call DSS they said they had no record of this group home which we now know was not true. If people do not start speaking out this could happen in your neighborhood too.
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C. Smith (no relation to the complaintant)
Many ?s concerning this home : Wednesday, July 16, 2008 7:55 AM
This home does not exist in an out of the way place in the outskirts of the county, it is in my neighborhood just a few miles from the city limits. We have seen quite a bit of questionable situations concerning this home. From our understanding, the previous renters of this home were denied purchase and it was rented to someone we were unable to get information about. When we (fellow neighbors) first learned that this home was turned into a 'delinquent home' calls were made to the Department of Social Services (not known if Director Sandra Wilkes was the one spoken to). The response from Social Services was that they were not aware of the home and did not have anything to do with the home. If they were affiliated with the home all residents in neighborhoods where 'homes' are placed are notified of such home placement. We were notified of NOTHING. . . oh, I forgot they didn't know anything about the home to have notified us of it coming into our neighborhood. Yet, I learn from the paper TODAY that Director Wilkes' department accepted the complaint of former worker Pierre Smith and it is under investigation. How do you accept and investigate a complaint for a home that 'you are not associated with and know nothing about'? We have been aware that the residents are 'problem youth' evidenced by quite a bit of questionable behavior, the numerous visits by Rowan County Sheriff Dept. vehicles, a known person who is a part of the Social Services Dept seen at the home and information learned by other means, but to learn from this article that 'Liberty Home is a caregiver of last resort. It accepts many youths who have exhibited antisocial or violent tendencies' greatly disturbs me as a resident of this neighborhood. We as residents of this neighborhood, not to mentions the number of young children living in our neighborhood, have been at possibly more risk than we realized. We have not had any problems, thankfully to this point, but who's to say what will happen when the next resident who 'exhibits antisocial or violent tendencies' is accepted into this home. I agree that these children need attention and help to teach them how to be productive members of society but it should not take place in an established residential neighborhood.
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Watch your step within the group home : Wednesday, July 16, 2008 7:21 AM
It is funny how out the blue this empolyee find all those problem within the group home when the service being provided more then eight years. That individual who made the report being working in the is field for 10 years my question is why haven't he found permanent work. That draw red flags when I think of the situation. Staff stated that roachs and rotten eggs was in house what happen to the inspection from the state that happen at Cauble a month before hiring this staff. Staff that made this complaint have bad intention for group home programs when things do not go his way. He made the comment because his mother work for Piedmont Behavioral Health Care and his sister work for DSS in Rowan it was going to be trouble.He sound like he a bad person to hire.
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Dawn L. Seaton
Licensure vs Neglect? : Wednesday, July 16, 2008 6:12 AM
How can unsanitary conditions such as roaches and rotten food be a licensure issue and clearly not a neglect issue? If these children were living in private residences I am sure the family would be accused of neglect. Perhaps this is why our children turn out the way they do today because they seem to be more of a problem then a gift to us. These homes are supposed to provide structure, stability and love in hopes of changing the future of these children. Lets take more of an interest in the lives of our children early on.
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Another citizen
People love to spread negativity : Wednesday, July 16, 2008 5:49 AM
You just pray, not spread rumors!! Some people just don't like to see others progress and provide positive feedback just for the heck of it. If you could do better open up your own home if you are that concerned. After ten years you would think he would be on another level anyway, check out Smiths background!!!
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Uninhabitable conditions for anyone : Wednesday, July 16, 2008 4:59 AM
The old institutional orphanages are not looking so bad these days, are they?
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Who funds this group home : Wednesday, July 16, 2008 3:48 AM
Is this a group home supported by Piedmont Behavior Healthcare?
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