BellSouth wants you to start practicing your digits. Beginning May 1, you will be able to
dial your local and expanded calls in the 704 area using all 10 digits that is the
numbers you use now plus the 704. You dont have to do it if you dont want to. Yet.
But come Jan. 10, 2001 10-digit dialing will be
mandatory if you want your calls to go through.
BellSouth spokesman Clifton Metcalf, said the
reason youre going to have to dial all those extra numbers is that weve used
up the available prefix numbers for the 704 area. (The prefix numbers are the three
immediately following the area code.) So the administrator for the North Atlantic
Numbering Plan has assigned a second area code to this area. If your area code now is 704,
it wont change. But several weeks after January 10, if you get a new number, your
area code will be 980. This means you might have a 704 number while the new neighbors next
door have a 980 number. Or you might have a 704 number on your home phone and be assigned
a 980 number when you decide to install a fax machine.
And thats why youll have to dial the
area code, even for local calls, to sort out which calls are 704 and which ones are 980.
The same is true of calls outside 704 that you have been able dial without using the area
code. For a long distance call, you will just have to dial a 1 or zero before the area
code, the same as you do now.
The changes will affect customers of all telephone
companies, not just BellSouth.
The new area code and 10-digit dialing will not
cause any change in the 800 series toll-free calling 800, 877, 888. Special service
three-digit numbers such as 911 for emergencies and 411 for informaton will not change.
But BellSouths MemoryCall voice mail service and MemoryCall mailbox numbers will be
10 digits.
Metcalf said the communications industry decided
adding a second area code number as an overlay in some areas, including this one, would be
simpler and less frustrating to customers than continuing to split into smaller and
smaller areas, each with different area codes.
BellSouth customers should tell the people with
whom they communicate about the change and also change all their own stored numbers in
such services as call forwarding, speed calling, call selector and call blocks to the
10-digit dialing.
Business customers will need to reprogram
equipment including fax machines, modems, Internet connections, PBX systems and telephone
equipment with automatic dialing features.
BellSouth will update directories to reflect the
changes.
The company wants people to start the new dialing
habits now, before it is necessary for completing a call, so that by the time the new
system is operating, dialing all 10 digits in a number will be second nature for
customers.